Terms and Conditions

Conditions in brief:

Terms and Conditions

This page contains the terms and conditions. Please read these terms and conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

By placing an order with DuoPad you guarantee that you are at least 18 years old (or have parental permission to purchase from us) and accept the terms and conditions that will apply to all orders made at DuoPad for the sale and delivery of products. None of these terms and conditions affect your statutory rights. No other conditions or changes to rules and conditions shall be binding without written signed notice by us.

Personal Information

Any personal information you provide or that we receive, will be handled by DuoPad, which is responsible for the personal information. The personal information you provide will be used to ensure correct delivery, for credit assessment, for providing special offers and information about our product range. The information you provide is only available to DuoPad and Tictail and will not be shared with third parties. You have the right to check the information held about you. You have the right at any time to request DuoPad to delete or rectify the data held about you. By accepting DuoPad’s terms and conditions, you agree to the above.

Force majeure

Events outside of DuoPad’s control, which could not reasonably have been foreseen, shall be considered force majeure, which means that DuoPad is released from its obligation to fulfil contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire, flood, sabotage, accident, war, natural disasters, strikes or missing deliveries from subcontractors. The force majeure also includes government decisions that affect the market negatively and products, such as restrictions, warnings, bans, etc.

Payment

All goods remain DuoPad’s property until full payment has been received. The price applicable is set at the time you place your order. Shipping and payment fees are agreed before the purchase is confirmed. Customers below the age of 18 must have parental permission to buy from DuoPad. All transfers made through DuoPad are managed by a third party’s (PayPal) dedicated portals to ensure your safety. Card information is not stored and all card information is handled using SSL encryption. More information about terms and conditions (PayPal) of payments and transactions can be found at the websites of those responsible for the transactions.

Local taxes and fees

Note that local fees (VAT, customs) may occur, depending on the region and local customs fees. These costs are at the customer’s own risk and expense.

Cookies

DuoPad uses cookies in line with to the Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored in your browser containing information that helps the site to identify and track visitors. Cookies do not damage your computer, consisting only of text, they cannot contain viruses and occupy very little space on your hard disk. There are two types of cookies: session cookies and cookies that are saved permanently on your computer.

The name of the first type of cookies commonly used is “session cookies”. During the time you visit a website, our server gives your browser a unique identifier string so that we do not confuse you with other visitors. A “session cookie” is not permanently stored on your computer and disappears when you close your browser. To have a problem-free experience when buying goods from DuoPad, you need to have cookies enabled.

The second type of cookie saves a file permanently on your browser. This type of cookie is used to track how visitors navigate the site. This is used only to provide visitors with better service and support. The text files can be deleted. On DuoPad we use this type of cookie to keep track of your shopping cart and to compile statistics about our visitors. The information stored in your browser is simply a unique number, without any connection to personal information about you.

Additional Information

DuoPad reserves the right to change any information, including but not limited to prices, technical specifications, terms of purchase and product offers without prior notice. If a product is sold out, DuoPad has the right to cancel the order and refund any amount paid in the best way. DuoPad will also inform the customer about possible equivalent replacement products, if available.

All questions should be sent to: order@duopad.se